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Ella's Garden

Services:

Ceremony Venues

Specializing in Garden Gazebo Weddings
Phone: 281-290-0998 
1415 Ulrich Rd, Tomball, TX 77375
 
Overall Rating
4.3 out of 5.0
Quality of Service:
4.3/5.0
Responsiveness:
4.0/5.0
Professionalism:
4.1/5.0
Value for Cost:
4.6/5.0
Flexibility:
4.3/5.0
 
7 Total Reviews
 
cristylr and Price
Wedding: 1/31/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Everything about this place was perfect. I had good communication with my wedding planner through the whole process. At the wedding, she kept everything going perfect and everybody loved her. I would recommend this place to anybody.
breatheanote
Wedding: 3/29/08
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I fell in love with the quaintness and beauty right off the bat. I had the best coordinator a bride could ask for--we emailed back and forth almost daily and she was very informative and kind. We had a loooovely ceremony and reception with delicious food for a great value. :) It was the perfect event and I would seriously do it again because it was so wonderful. I would highly recommend this venue if you are having a small wedding.
TexasBride06
Wedding: 4/8/06
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
This venue is absolutely FANTASTIC. It was great - They have all-inclusive packages that allow you to have a one-stop-shop for all the wedding aspects - Catering, ceremony & reception music/decorations/minister, limo, photographer, wedding planner, wedding & groom's cake. They manage it all so well. This was a beautiful location, and they were so nice and helpful, and inexpensive! So great for two recent college graduates with little time to plan a wedding! I cannot recommend highly enough!!!! Our wedding date was 04-08-2006. The owners of this location also created Centurion Palace in League City, which is a little more luxury, but I'm sure just as wonderful!
Cindy30
Wedding: 9/19/09
4.6 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
4.5/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
4.5/5.0
My wedding could not have been more perfect. Thank you so much Ella's Garden for making our day memorable.
Sarah
Wedding: 7/18/09
4.4 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
4.0/5.0
Professionalism:
4.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
Ella's Garden was a fabulous venue for our wedding reception. The staff was friendly, energetic, and well organized. The DJ provided was exceptional and understood the mood of the guests throughout the evening. This is an excellent, inexpensive (comparatively) choice for a wedding ceremony and/or reception site. My only negative comment would be concerning somewhat slow responses to emails and phone calls at times.
Blair-n-Jonny and Jonathan
Wedding: 5/17/09
4.2 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
4.0/5.0
Professionalism:
4.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
4.0/5.0
Amy was an amazing wedding coordinator! Our wedding was fantastic! The only complaint we have is with the neighbor who decided to play rap music during the ceremony. So if you decide to book with Ella's Garden, which I highly recommend, I would make sure the neighbor knows to turn off his music!!!
Shauna Fickes
Wedding: 9/8/10
1.6 out of 5.0
Quality of Service:
1.0/5.0
Responsiveness:
0.5/5.0
Professionalism:
1.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
1.5/5.0
The most important day of your life is not something you should have to worry about the food and whether it will be hot and not room temperature or scorched. When we picked this wedding venue the options for food at that time was Image Catering for the pasta menu. We contacted Image Catering to schedule a tasting of the menu; the first appointment was rescheduled for a further date. The second appointment was a no show and no one was at location to meet us or even a phone call to reschedule! I then emailed Ella's Garden and informed them that we are having problems with one of their vendors on July 9, 2010. I also have all correspondence from Ella’s Garden and the owner regarding all these issues I am commenting about. The owner of Ella’s Garden Maria Dussel sent me an email on July 10, 2010 apologizing for the issue and assured me that Image Catering will no longer be used and she will be replacing the vendor with a local Italian Food Vendor and it may take a couple weeks. I was very happy with this and felt everything would be resolved and we would be contacted soon with a new vendor. Time went by and Ella’s Garden did not contact me regarding the new Italian Vendor so I sent an email on July 28, 2010 to Maria Dussel the owner. The wedding is approaching on September 18, 2010 and the food is not yet settled and what menu we will have is also up in the air? An email was sent from Maria Dussel on July 30, 2010 that they have yet to find a vendor and they would like to commit to and they more than likely will use the vendor in Dickinson, Texas that they use at their other location, Centurion Palace. The email also acknowledged how far the drive was but that the food at Gio’s Italian Kitchen in Dickinson would be well worth the distance. On Saturday July 31, 2010 we drove to Dickinson and had a tasting at Gio’s Italian Kitchen and the food was great just like she guaranteed. We spoke with Steve, the owner at Gio’s Italian Kitchen in Dickinson and he assured us the food would not be a problem to be delivered to Tomball and the equipment would keep the food warm and this would not be an issue. I sent an email to Maria Dussel that we were pleased with food at Gio’s, and that is who we would love to cater our wedding. The wedding day arrived and my Fiancé arrived early to drop of a couple things before the wedding and a car pulled up around four and was unloading the food for a dinner that was supposed to start at Seven-Thirty. The food arrived from Gio’s Italian Kitchen to Tomball which is 65 miles in a car in aluminum containers and not in the warming equipment to keep the food hot. After the ceremony and the pictures the dinner started and when we sat to eat. The food was not hot and served at room temperature. The Chicken Alfredo was scorched and tasted burnt. I could not believe this, as the food at the tasting was completely different than what was being served. A guest also commented on the Chicken Alfredo being burnt and the food was not warm and we had many comments like this. I sent an email to Ella’s Garden Maria Dussel and asked how she would like to resolve the food being burnt and then being served not hot also? I received an email back from the owner stating the food was burnt and she apologized and was not informed of this until after my email and that she should have known on the wedding day. A burner went out and they had difficulty with keeping the food warm and the sauce was scorched due to them having to heat it up in their kitchen. As per our contract, Ella’s Garden DOES NOT warm or allow anyone to prepare food from the caterer once it arrives at the facility. I requested a refund for the food and feel it is good business not to have to pay for something that was messed up and that Ella’s Garden acknowledged was messed up. The email was left with no response two weeks ago and still no refund for the food that was burnt and cold or response from Maria Dussel. If you would like me to forward all correspondence from Ella’s Garden to you I have kept everything. Why should you have to worry about food being served hot and not burned on your wedding day?
 
 
Find Ella's Garden reviews from newlyweds in Bay Area Texas that used Ella's Garden for wedding Ceremony Venues services.